Voice logging and call logging is actually the same thing. It involves recording phone lines, radio lines, or VoIP lines. Then using a system or software to help monitor and mark these calls and recordings for reference or internal training. Most of the time, the phrases voice logging and call logging are used in a business environment. They are also usually on a large scale, recording multiple lines (up to 256 lines on a single…
Last Updated on February 13, 2026
The best recording software for monitoring and archiving your phone calls in your business is usually a subjective matter. It really depends on what you will be recording, how, and why. There are a lot of great solutions out there, it is just a matter of taking the time to understand your needs and then finding a solution that solves those needs but also doesn’t hurt your business in the process. (more…) Last Updated on…
Last Updated on January 30, 2026
Last week we spoke about recording your phone calls to avoid a possible “bump in the road” situation. Although call recording can help reduce your business liability, it also has a positive effect on your overall business productivity. By monitoring your phone calls you can use the call recordings as a sales aid training tool, watch out for possible breaches of security and make your employees be more efficient with their time. (more…) Last Updated…
Last Updated on December 18, 2025
You work hard to keep your business running smoothly and efficiently, but as in life…a few bumps in the road do occur. Sometimes these bumps involve a “he said, she said” scenario. How can you protect yourself from this never ending bump? Call Recording! Yes, recording your business to business or business to consumer phone calls can help avoid most “he said, she said” bumps! (more…) Last Updated on December 5, 2025
Last Updated on December 5, 2025
Live phone call monitoring allows you to check in on your agents and monitor their interactions and responses with customer in real time. By monitoring a live phone call you can assess the agent and let them know right away if there were any issues, weaknesses or strengths in their presentation. In the end you will help improve customer relationships or efficiency within your company. This article lists the various uses of call monitoring and…
Last Updated on April 8, 2024
Recently one of our clients let us know how call recording helped protect him from being sued. It all started on a Saturday morning, police called and notified the tow company to come pick up what appeared to be a non operational semi truck. The tow company picked up the semi truck as instructed and towed it to their yard. For the next few months the tow company stored the truck on their property and…
Last Updated on April 8, 2024
Need to maintain PCI Compliance with call recording software? PCI Compliance requires all companies recording phone conversations to handle credit card details with the utmost security. Versadial recording products (VSLogger Engine and VSLogger Unlimited) provide ever extending technology features which help Versadial customers to become PCI DSS compliant. (more…) Last Updated on April 8, 2024
Last Updated on April 8, 2024
Adutante is a web based application that merges both call recording (VSLogger) and screen recording (Aduscreen DeskTop Assistant). Allowing managers and users to easily monitor and review call recordings and data entry. (more…) Last Updated on January 26, 2026
Last Updated on January 26, 2026
Versadial Solutions Joins the Cisco Developer Network as Registered Developer and Completes Cisco Interoperability Verification Testing IRVINE, Calif.–(BUSINESS WIRE)–Versadial Corporation DBA Versadial Solutions announced that it has joined the Cisco Developer Network as a Registered Developer within the Unified Communications technology category. In addition, Versadial Solutions’s VSLogger, VERSION 4.1 has successfully completed interoperability testing with Cisco Unified Communications Manager, VERSION 8.6 and with Cisco Unified Communications Manager Express, VERSION 8.1. (more…) Last Updated on January…
Last Updated on January 30, 2026
Quick local and remote retrieval of fully redundant recorded calls Prevent and protect the public with the help of a Versadial call recording solution. When reliability is an absolute necessity, Versadial has the call recording solution that will sustain the needs of high demand systems. Maintenance free systems with non stop recording. Fault tolerance and high reliability keep communications working 100% of the time. Quick and easy access to all recorded calls. Dispatch call evaluation…
Last Updated on January 9, 2026
