Large scalability, high reliability, and quality monitoring The high growth industry of transportation needs the high reliability and large scalability of a Versadial call recording solution. Our quality monitoring is used in air, rail, road and water through infrastructure, vehicles, and operations. Voice recording in this industry is an ever growing necessity (more…) Last Updated on January 31, 2019
Last Updated on January 31, 2019
A Southern-State Highway Patrol was faced with a problem all too common today. The cost of a maintenance contract on an outdated voice logger was not justified by the marginal quality of support the manufacture provided. The Patrol began looking for ways to improve their situation. After further investigation they learned that they could replace their old system with a new, more flexible Versadial voice logger for just about the cost of a couple years…
Last Updated on December 21, 2020
Irvine, California – March 09, 2011 – Recording specialists Versadial Solutions announced the release of SIP trunk capabilities for its VS Logger call recording system. Call data can now be captured directly from the SIP trunk, including start/stop times, caller ID or dialed number and other details. (more…) Last Updated on January 4, 2021
Last Updated on January 4, 2021
Published in the Jan 15, 2006 issue of Call Center Times If you work with a call center in any way you quickly realize the tremendous influence every call has on how your customers perceive your organization. And with recent studies showing consumers currently giving call centers a D+ grade on customer experience it is just as apparent how critical it is to improve call quality. (more…) Last Updated on January 11, 2021
Last Updated on January 11, 2021
