Versadial Call Recording Software Blog

Call Recording for Public Safety
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Call Recording for Public Safety

Quick local and remote retrieval of fully redundant recorded calls Prevent and protect the public with the help of a Versadial call recording solution. When reliability is an absolute necessity, Versadial has the call recording solution that will sustain the needs of high demand systems. Maintenance free systems with non stop recording. Fault tolerance and high reliability keep communications working 100% of the time. Quick and easy access to all recorded calls. Dispatch call evaluation…

Call Recording for Transportation
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Call Recording for Transportation

Large scalability, high reliability, and quality monitoring The high growth industry of transportation needs the high reliability and large scalability of a Versadial call recording solution. Our quality monitoring is used in air, rail, road and water through infrastructure, vehicles, and operations. Voice recording in this industry is an ever growing necessity (more…)

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Highway Patrol Captures Voice Logging Savings with Versadial

A Southern-State Highway Patrol was faced with a problem all too common today. The cost of a maintenance contract on an outdated voice logger was not justified by the marginal quality of support the manufacture provided. The Patrol began looking for ways to improve their situation. After further investigation they learned that they could replace their old system with a new, more flexible Versadial voice logger for just about the cost of a couple years…

More effective call monitoring...without the cords
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More effective call monitoring...without the cords

Published in the Jan 15, 2006 issue of Call Center Times  If you work with a call center in any way you quickly realize the tremendous influence every call has on how your customers perceive your organization. And with recent studies showing consumers currently giving call centers a D+ grade on customer experience it is just as apparent how critical it is to improve call quality. (more…)