There are various useful features found in call recording software. One of the most important and most-used features is live monitoring of calls. This feature is pretty self-explanatory; with our software, you have the ability to listen in on a call as it is happening in real time. You will be listening in through the software, so you won’t be picking up the phone and becoming the third person on the line. The agent and…
Last Updated on January 30, 2019
Versadial Solutions (a call recording company) has just released a new version of Adutante. Adutante 1.3 has a slew of new features and a re-designed user interface. Our new user interface is easier to navigate and more visually engaging. The intuitive design allows a call center manager to track and monitor multiple agents with a simple click and glance. (more…) Last Updated on January 30, 2019
Last Updated on January 30, 2019
Last week we looked at the different telephone recording laws; today we look at the wording of these laws and what it means for you. The wording of the telephone recording laws in the U.S is significant. States are classified as all or one party notification but require consent from the participants on the call. This means that parties on the call must be notified of the recording in order to either give or take…
Last Updated on January 31, 2019
We get a lot of questions regarding the legality issues of call recording. Your best option is to always ask your legal advisor, but it’s important to have a basic understanding of the general telephone recording laws. There are two sets of telephone recording laws; there are the laws that pertain to the government recording civilian calls, formally known as wiretapping. We are not a government entity and these laws do not apply to us.…
Last Updated on October 19, 2020
There’s Facebook and Twitter. You also have Google+ and LinkedIn. These are the four most well-used and well-known social networking websites. They’re great for keeping in touch with friends and family, and even better for your ‘friends-on-this-social-networking-site-but-really-I-just-want-to-know-about-your-life-so-I-can-feel-better-about-mine’ type of friends (you know you have them). (more…) Last Updated on January 20, 2021
Last Updated on January 20, 2021
North, South, East and West: the four cardinal points that can either help you reach your destination, or help you get lost along the way. Saying one direction when you actually mean another can make a huge difference in not only where you end up, but also how long it takes you (or someone else) to get there. The four cardinal points can also be imperative to the operation of certain businesses. Tow truck companies…
Last Updated on January 11, 2021
Checksum Some of us have run into this error…most likely when you are booting up your PC in the morning and your computer runs through a few internal verifications. And low and be-hold…the dreaded checksum error pops up, letting you know something on your PC was altered. The definition of a Checksum by Wikipedia is: The integrity of the data can be checked at any later time by re-computing the Checksum and comparing it with the stored one. If…
Last Updated on January 11, 2021
In the next few months several smart phones will be released: iPhone 5, Motorola Droid RAZR Maxx HD, and the Nokia Windows 8 phone. This has absolutely got to be the best list of smart phones in the past decade and I am not sure which one will make the bigger splash. (more…) Last Updated on December 14, 2020
Last Updated on December 14, 2020
In the past few days, reports about Apple and Google have been a real hot topic. Some are starting to suggest that Apple is moving towards becoming a monopoly while others suggest that Google is trying to take over the world. Apple has sued Samsung over patents that infringed upon the design of Apples’ iPhone. Apple was awarded one billion dollars in the settlement, but most predict that Apple will gain much more than the…
Last Updated on December 14, 2020
We need your input for our call recording software. We are in the midst of a slight redesign of one of our recording solutions, and we would love to hear from you…our customers and future customers! What do you wish a call recording software could fulfill or accomplish? (more…) Last Updated on December 28, 2020
Last Updated on December 28, 2020
