Supporting Documents and White Papers for Call Recording

Brochures

• Call Center and Customer Service – VSLogger Brochure
• Security and Public Safety – VSLogger Brochure
• PCI Compliance
• HIPAA Compliance
• Desktop Assistant
• Call Recording Return On Investment (ROI)

Quick References

• Call Recording Scenarios
• Supported PBX Manufacturers, Phones and Cloud Providers
• Common FAQs
• Common Terms and Definitions
• Trunk vs. Extension Side Recording
• Business Phone Recording – Do It Yourself Kit

Technical & Support Guides

• Technical Layouts, Information, and Wiring
• Terms and Conditions Warranty and Support
• Virtual Machine Minimum Required Specs
• Recording Server  Minimum Required Specs
• VSLogger Product Manual
• Call Recording Hardware Installation

White Papers

• How to Improve the Quality of Your Customer Service with Call Recording
• The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording

Outside Resources

• Reporter’s Recording Guide – State Laws and More
• Cisco’s JTAPI

Additional Resources

• Call Recording Flyer
• Call Center Flyer
• Car Dealership Flyer
• Finance Flyer
• Healthcare Flyer
• Police Flyer
• Transportation Flyer
• Maintenance Plan Flyer
• Call Recording – Dispute Resolution
• Call Recording – Many Benefits
• Call Recording – One Solution
• Call Recording – Train Your Agents
• Call – Recording – Know What Your Agents Say