A sales training tool that is usually overlooked is your call recording system. In an instant, you can listen to and monitor calls made by your sales team on the front lines. With our built in grading system, you can test individual sales agents and monitor them over time. Generate reports that show a positive or negative progression with your sales agent and have data to understand why they are failing or succeeding.
Bookmark calls and use them during sales team meetings. Extract audio portions that show proper phone techniques, email recordings to your sales team for review. Correct mistakes and build on each sales interaction by attaching proper notes to each call.
- Monitor Calls Live
- Grade and Train Your Employees
- Increase Customer Satisfaction
- Extract Portions of a Call for Reviews and Sales Training
- Allow Sales Agent to Listen To Only Their Calls
With built in permission settings you can have your sales agent listen to only their calls. The ability to self-test has proven to be very beneficial for many companies. Agents have a chance to listen to their calls and self analyze what worked and what did not work.
For a more in-depth look at our recording software please take a look at our VSLogger Unlimited Call Recording Solution page.
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Enhanced quality control module gives you a powerful tool for grading and monitoring the overall progress of your sales team. Increase customer satisfaction by listening to your customer service department 24/7.
VSLogger provides visual and accurate graphs on a variety of variables and data. Our recorder collects a magnitude of data during your daily operations, providing you an excellent resource to monitor your overall business production and performance.
Archive your data to comply with compliance requirements. Our auto archiving feature allows you to store and back up an unlimited amount of data. Our systems are capable of storing up to 148,000 hours directly on the server, allowing you to access recordings from a few years back instantly.
A call recorder for sales training is an excellent tool for using real life successes or failures during sales training meetings. Listen to calls that target a specific issue, or highlight a quality performance. With our systems in place you can easily extract the calls for external use and playback.