Call Center and Customer Service - VSLogger Call Recording Solutions

8 Versadial Solutions 9940 Irvine Center Drive, Irvine, CA 92618 949-457-0650 www.versadial.com Quality Control Coach & Motivate Employees Using Example Recordings Improve with Quality Control Tests • Create customized tests • Run unlimited tests • Tests can grade quality, service and more • Grade in a few clicks while listening to call(s) • Pull performance reports for employees • Share tests for review and discussion • Improve quality of service and customer satisfaction • Improve sales techniques and provide in-depth training. • Run general evaluations such as employee quar- terly or yearly reviews.

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