Business Phone Recording – Do It Yourself Kit
Build Your Own Multiple Line Call Recorder
Versadial offers the software and recording cards (when applicable) to allow business owners like yourself to build a robust enterprise call recording solution.
The Versadial recording solution does not require proprietary hardware to run, allowing you to provision a server from your own reliable source, or utilize an existing server within your business. We recommend all servers have a least the minimum spec requirements. The more channels you want to record, the more powerful server we recommend you build. Please see specs below.
Versadial was one of the first to offer call recorder solutions the take advantage of non-proprietary hardware. Our recorders include our VSLogger Server software package with optional voice recording boards.
A variety of options, flexibility, and expandability:
- Speak with a Versadial account manager to purchase the required recording licenses and hardware (if necessary).
- Our solution does not require proprietary components. With hardware from several manufacturers, you always have the freedom for upgrades and expansion
- You can add extra local or network-attached storage to expand your recording capacity and archiving
- Each Versadial call recorder system can be expanded to record up to 999 channels by simply adding extra recording cards and/or software licenses (may be limited by the number of PCI/PCIe expansion) slots of the server you provisioned
- The Versadial call recording solution includes our one-year software maintenance plan (can be renewed each year thereafter). Optionally, we have a subscription model the includes the software maintenance plan.
Our software was designed based on customer requests. The browser-based user interface will reduce your overall training time and have you monitoring and conducting quality control tests for your organization within hours. Retrieve important calls quickly and easily with powerful search features, run reports, conduct QC, train your employees and reduce liability, and much more.
For any questions and to receive a validated quote, please contact us directly.
Interested in different purchase options? please click here for purchase comparison.
PC Requirements:
When purchasing our Versadial Recording Kit option, you have elected to provide your own PC server to host Versadial recording software and recording card(s) (if applicable). Please see the specifications below to ensure your PC server will meet our minimum requirements.
- Operating system Windows 10 Professional, or Server 2008 to 2019 R2 (64-bit recommended) *
- Intel CPU (recommend Intel Core i5, 3.0GHz or better)
- 4 GB Ram (recommend 8 GB and up)
- 2 Hard drives or 1 single drive partitioned. 1st partition to hold OS, 2nd disk partition for data (the recordings)
- Drive space depends on needs. (500 GB = 83,000 channel hours)
- Recording analog, or digital lines:
- PCIe or PCI slots required (prefer PCIe), case size to accommodate selected boards (See below)
- Recording VoIP: 2 or more NICs required (one for network, one for recorded VoIP traffic collection)
* Versadial typically can support the latest Microsoft Operating System. If the Windows OS you would like to use is not listed, please contact Versadial.
Chassis/Case Size Recommendation:
IF RECORDING DIGITAL OR ANALOG LINES: Make sure your PC case has enough space and your motherboard has enough PCI or PCIe slots for recording cards (Check with Versadial or Recording Card supplier for the type of recording card, PCI or PCIe). Analog or Digital Card: Dimensions for the full-size card is L 13.83” x H 4.75” and for the half-size card is L 7.5” x H 4.75” inches. Note: VoIP recording does not require a voice card.
IF RECORDING VOIP: If recording VoIP, please ensure the NIC is able to use promiscuous mode (most of them do). If VoIP traffic is on a separate LAN or VLAN, or your switch is not able to both mirror and direct traffic, then an extra NIC is required (see voip site checklist).
Synway Boards (PCI or PCIe options available):
- Half-length recording board requires half-length PCI or PCIe slots (card dimensions L 7.5″ x H 4.75″ inches)
AudioCodes Boards (PCI or PCIe options available):
- Full-length recording board requires full-length PCI or PCIe slots (card dimensions L 13.83” x H 4.75” inches)
VoIP: No Boards required.
VMWare Available: See specs here
Software: VSLogger Call Recording software comes standard with all of our solutions. For more details of the features of our recording software please click here.
Hardware: Hardware is supplied by you (the customer or reseller).
For any questions and to receive a validated quote, please contact us directly.
A basic Hardware Installation guide was created, this guide is very basic in nature, but may provide insight into connecting your lines and building your PC server.
VMware for VoIP
Versadial call recording software has the ability to be used in a VMware or other VM environment for VoIP, RoIP or IPCAST recording. Analog and TDM lines/inputs are not supported by our solution in VMs due to the need for recording boards to record those line types. Please contact a Sales Account Managerfor details on our VMware implementation