Improve Employee Training, Performance and Compliance, Reduce Liability

Call Recording to

EXPERIENCE OUR WORLD-CLASS SOLUTION

REQUEST PRICING – TAKES ONLY A FEW MINUTES

  • Search and playback, plus live monitoring
  • Silence or extract parts of any recording
  • Detailed call reports sent to your email
  • Remote access from anywhere via web browser
  • Screen recording (dual monitor)
  • Record analog, digital, VoIP, ISDN, T1, PRI, radio (analog and ROIP), or hosted VoIP on trunk or extension side
  • Record analog, digital, VoIP, ISDN, T1, PRI, radio (analog and ROIP), or hosted VoIP on trunk or extension side
  • Grade and score calls using custom criteria
  • Auto-backup and auto-archive
  • Assign granular permissions
  • Supports multiple PBXs
  • And much more…
manage-your-risk-liability

Reduce your corporate and personal liability

Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.

Increase customer and employee satisfaction

Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.

Increase employee performance levels with call recording

Easily train and run performance reviews

Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.

Reduce costly errors and misunderstandings

Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.

Transcription

GET ALERTS REGARDING SPECIFIC PHRASES​

Adding speech analytics to the mix provides an easy snapshot and alert system to have your managers review the call. We have integrated with third-party providers, and automatically transcribe your audio to text. This text can be searched.

Versadial Integrates With All The Top Brands

Leading call recording provider for over 18 years – we know recording!
30 day money back 
guarantee

. . . and more!

successful cases

I wanted to let you know about the excellent customer service & support I received from Micah Clarke. We updated the Versadial & Adutante software on our call recorder, deciding to do it ourselves, but just had one or two…

Very knowledgeable and professional. Software is stable and support is responsive. Highly recommend.

We have been using the Versadial recording solution for years. They have never failed to provide anything but the best customer service! They continue to update their software, improving the user experience and keeping it stable. We could not be…

We’ve been using Versadial products to record our telephone lines for 15 years and are extremely satisfied with the recording devices, quality, playback interface and, above all else, the level of customer service they provide. A great company and a…

Tina Ivany Systems and Network Engineer Ontario Pork