Versadial Call Recording Solutions
Started With One Goal In Mind:
Provide an enterprise call recording solution
at an affordable price.
Over 20 years ago we developed a recording solution for a government contractor. During this development, we noticed call recording was limited to large enterprise businesses. We set out to resolve this issue by providing cost-effective solutions to record calls, so that small, medium, and large enterprise could all be on a level playing field and take advantage of the many benefits call recording offers.
Reduce your corporate and personal liability
Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.
Increase customer and employee satisfaction
Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.
Easily train and run performance reviews
Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.
Reduce costly errors and misunderstandings
Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.
GET ALERTS REGARDING SPECIFIC PHRASES
Adding speech analytics to the mix provides an easy snapshot and alert system to have your managers review the call. We have integrated with third-party providers, and automatically transcribe your audio to text. This text can be searched.
LIVE INTERACTIVE DEMO
Our Recording Software Features
- Search and playback with multiple filters to find specific calls
- Live monitoring of calls
- Silence or extract parts of any recording to share with internal or external people
- Detailed call reports
- Remote access from anywhere via web browser
- Supports multiple PBXs
- Record analog, digital, VoIP, ISDN, T1, PRI, radio (analog and ROIP), or hosted VoIP on trunk or extension side
- Grade and score calls using custom criteria
- Auto-backup and auto-archive
- Assign granular permissions
- Speech analytics add-on
- and much more
Versadial Integrates With All The Top Brands
Leading call recording provider for over 20 years – we know recording!
30-day money-back guarantee
. . . and more!
Is this product for me?
Versadial Call Recording Solution is intended for:
- IT or telecom resellers and consultants who build, install, and maintain call recorders for their customers
- Businesses with a dedicated or easily accessible IT or Telecom consultant/reseller who may configure and setup the recording solution
- IT savvy end-users who wish to build, install, and maintain a call recorder for their business
- Call recording projects that require recording multiple lines. If you need to record a single regular or mobile phone, this product is not the right solution
What is included when you purchase?
- Call recording kit includes Versadial Software license (VSlogger and Adutante)
- 1-year software maintenance (access to the support desk and free software upgrade)
- Optional call recording boards (some types of the recorded lines require special recording boards, e.g. analog, digital phones, T1/E1/ ISDN lines)
The lastest updates are very user friendly. Customer support is always very helpful. We are very happy we chose Versa dial. I would suggest them to any one for recording services.Douglas Mantell – IT Systems Administrator Guaranty RV