Healthcare providers are required to maintain records and proof of acceptance during patient interactions. Having a call recording system in place helps meet HIPAA and MIPPA regulations by recording your entire conversation between the other party and encrypting recordings for security. Our call recording systems are designed to be reliable and record 100% of your calls, both inbound and outbound activity.
A call recorder helps eliminate false claims by patients when providing medical care over the phone. If you frequently relay advice over your phone system, it is important to record all of your conversations to avoid legal situations.
Versadial Recorders are designed for small to large enterprise health service providers. Are you a small doctors office with a few lines to record? Not a problem? Are you a large hospital with multiple lines and multiple physical locations that need to be recorded? We can help.
Our recorder solution is scalable to fit your office and your application. Here are just a few of the features we offer:
- Record All Inbound and Outbound Calls
- Reduce Your Liability
- Ensure Regulatory Compliance
- Auto Archive Recordings for Virtually Unlimited Storage
- Encryption Based to Secure All Your Recordings and Data
- Easily Retrieve Call Recordings and Data
Access patient recordings with our powerful search features. Make notes for specific calls or extract and export portions of a call. All within our easy to use software interface.
Are you on the move in your hospital or facility and need access to recordings? VSLogger Unlimited has a browser-based UI, allowing you easy access with your portable tablet.
For a more in-depth look at our recording software please take a look at our VSLogger Unlimited Call Recording Solution page.
Record Patient Conversations
Record all inbound and outbound activity. Safely recording all your conversations to help reduce your liability. Comply with MIPPA regulations.
Browser Based & Remote Client Access
A user interface built with HTML5 allows you to access your recordings with a browser enabled device. As long as you have a network connection to the recorder, you can monitor, search, and playback your recordings
Archive your data to comply with compliance requirements. Our auto-archiving feature allows you to store and backup an unlimited amount of data. Our systems are capable of storing up to 148,000 hours directly on the server, allowing you to access recordings from a few years back instantly.
Quick Search and Playback
Easily access calls with powerful search filters. By caller id, dialed number, time, date, agent, notes, etc. Apply notes to specific records for later viewing or tracking purposes.