Category Archives: Recording For Industries

Third Party Verification Services / Telephonic Signature and Its Benefits Using a Call Recorder

For businesses in which compliance and verification are highly important, third party verification recording is an essential tool. Call verification recording (also referred to Telephonic Signature) ensures that you can stay compliant with industry regulations, that you have easily accessible records of important customer interactions, and that you are not susceptible to claims against you based…
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Court Admissibility of 911 Calls and Its Importance to Your PSAP

In 2006, a landmark Supreme Court ruling opened the door to use certain 911 calls as evidence in court proceedings where the victim refuses to testify. The Sixth Amendment to the U.S. Constitution grants the accused the right to confront their accuser. Before this ruling, 911 calls would not be admitted into evidence when the…
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Saving Lives – Recording Calls in the Healthcare Industry

It’s scary. What’s scary you ask? How about what could happen when a patient improperly follows a doctor’s medical advice? Or when a pharmacist fills a prescription incorrectly? Or when inaccurate patient information is passed from one hospital department to another? When these things happen people get hurt. When these things happen lives can be…
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Maximize Your Protection and Profits – Record Your Law Firm’s Calls

The legal profession has traditionally been an in-person type of business, or maybe that’s the way it’s been portrayed on TV. In reality, attorneys and legal staffers talk to clients on the phone frequently. These conversations are important for a variety of reasons, which we’ll cover below. First, let’s talk about the different types of…
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