Since 1998, Versadial has been offering call recording solutions to a variety of industries ranging in size from few to hundreds of employees. All Versadial Call Recording products based on VSLogger server software. VSLogger Engine Server provides powerful call recording and archiving capabilities. VSLogger Unlimited Server extends call recording engine with search, playback, monitoring and QC features. Turn-Key solutions based on VSLogger Unlimited recommended for majority of end users, as the best and easiest option.
For resellers and for technically savvy end users, we also offer a Call Recording Kit solution. At the same time, we recommend recording kit users to take into account the amount of effort, possible compatibility and integration issues, and potential costs of building the recorder on their own. The Kit software option has the same functionality and features as our Turn-Key solution. The major difference is the Kit solution requires the end-user to provide a PC server, while the Turn-Key solution includes a fully tested and compatible PC server by Versadial.
For 3rd party application developers, who want to add a call recording capabilities to their offering, we recommend our VSLogger Engine software, which provides the same recording capability as VSLogger Unlimited for a fraction of the cost.
|Features and Components||Call Recording Kit||Call Recording Turn-Key System||Call Recording Engine|
|Click For More Info||Click For More Info||Click For More Info|
|Best For||VARS: Telecom dealers, Network and IT consultants, Vertical market IT solution suppliers|
Technically savvy end users with expertise and resources to integrate recorder on their own.
|End Users: Companies, with need to record 4 or more phone lines or telephone devices, companies that require call recording for training, quality control and liability control. Law enforcement or security call center, recording for incident recreation.|
VARS: Telecom dealers, network and IT consultants, vertical market IT solution suppliers
|Company Developers adding call recording capability to internal application.|
Service providers adding call recording capability to their service.
3rd Party Application developers adding recording capability to their application
|Components||VSLogger Unlimited Server, Adutante Server Software, (optional) Voice Recording Boards||VSLogger Unlimited Server, Adutante Server Software, (optional) Voice Recording Boards, Installed and Configured on Industrial Strength PC||VSLogger Engine Server|
Configured, tested and compatible with recording boards. Recording Software pre-installed and configured.
Versadial offers range of recorder PCs, from basic to industrial strength
|Channels and Input Types||Up to 256 Channels/Phone Lines: Analog, Digital PBX Extension, ISDN BRI/PRI, E1,T1, VoIP, SIP trunks Analog Audio: MIC or LINE||Up to 256 Channels/Phone Lines: Analog, Digital PBX Extension, ISDN BRI/PRI, E1,T1, VoIP, SIP Trunks Analog Audio: MIC or LINE||Up to 256 Channels Phone Lines: Analog, Digital PBX Extension, ISDN BRI/PRI, E1,T1, VoIP, SIP Trunks Analog Audio: MIC or LINE|
|Purchase Options||One Time Payment or|
Yearly Software Subscription
|One Time Payment or|
Yearly Software Subscription
|Licenses Purchased in Bulk|
|VMware Compatible (VoIP Only)||√||√||√|
|3rd Party Integration API||√||√||√|
|Playback and Monitoring||√||√||N/A|
|Access With Web Browser||√||√||N/A|
(configuration features and API demo page only)
Record From Multiple Types of Lines and With HW From Different Vendors
|Edit Fields and Add Notes To Calls||√||√||Via API calls only|
|Screen Capture Recording||√||√||√|
|Tamper Proof Recordings||√||√||√|
|Search Recording by||√||√||Via API calls only|
|Recordings Shared Via Email||√||√||N/A|
|SQL Database Relational Support||√||√||√|
System capabilities limited only by Number of Available PCI Slots and CPU Performance.
256 combined TDM and VoIP channels (Multiple Recorders can be combined for larger Scale Applications).
Number of channels can be easily expanded by simply adding Extra Boards & Licenses.
Record Inputs: Such as Analog, Digital PBX, VoIP*, T1/E1, ISDN-BRI
|Optional AdutanteH5 Server Software |
Quality Control Grading Module
|Desktop Assistant (Optional Utility to be Installed on Agents PC)|
PC Screen Capture
|Technology Features For Compliance Recording||√||√||√|
|More Info||More Info||More Info|
*Optional software maintenance plan is available after first year