Call Recording Solutions - Product Comparison
Since 1998, Versadial has been offering call recording solutions to a variety of industries ranging in size from a few to hundreds of employees. Complete Recording (Turn-Key) System is recommended for the majority of end users, as the best and easiest option.
For resellers and for technically savvy end users, we also offer a Call Recording Kit solution. At the same time, we recommend recording kit users to take into account the amount of effort, possible compatibility and integration issues, and potential costs of building the recorder on their own. The DIY Kit software option has the same functionality and features as our Turn-Key solution. The major difference is the Kit solution requires the end-user to provide a PC server, while the Turn-Key solution includes a fully tested and compatible PC server by Versadial.
Our 3rd option is a Subscription based model. Provided either as a complete system (upfront purchase of recording server) or provided in a DIY Kit format, companies may rent the software at a lower yearly rate.
Call Recording System
Call Recording DIY Kit
|Best For||End Users: Companies, with need to record 4 or more phone lines or telephone devices, companies that require call recording for training, quality control and liability control. Law enforcement or security call center, recording for incident recreation. VARS: Telecom dealers, network and IT consultants, vertical market IT solution suppliers.||VARS: Telecom dealers, Network and IT consultants, Vertical market IT solution suppliers Technically savvy end users with expertise and resources to integrate recorder on their own.||Companies wanting to record 10 or more channels and billed on a subscription type basis. Note: This is not a cloud hosted service.|
|Components||VSLogger Unlimited Server, Adutante Server Software, (optional) Voice Recording Boards, Installed and Configured on Industrial Strength PC||VSLogger Unlimited Server, Adutante Server Software, (optional) Voice Recording Boards||VSLogger Unlimited Server, Adutante Server Software, provided in a Complete System or a DIY Kit format|
| Hardware Provided
Configured, tested and compatible with recording boards. Recording Software pre-installed and configured. Versadial offers range of recorder PCs, from basic to industrial strength
|Recording Cards Only (TDM recording only)||Optional (Extra Charge)|
|Channels and Input Types||Up to 999 Channels/Phone Lines: Analog, Digital PBX Extension, ISDN BRI/PRI, E1,T1, VoIP, SIP trunks , RoIP (Unicast or multicast sources),Analog Audio: MIC or LINE Workstation Screen(s) Capture.||Up to 999 Channels/Phone Lines: Analog, Digital PBX Extension, ISDN BRI/PRI, E1,T1, VoIP, SIP Trunks, RoIP (Unicast or multicast sources), Analog Audio: MIC or LINE Workstation Screen(s) Capture.||Up to 999 Channels Phone Lines: Analog, Digital PBX Extension, ISDN BRI/PRI, E1,T1, VoIP, SIP Trunks, RoIP (Unicast or multicast sources), Analog Audio: MIC or LINE Workstation Screen(s) Capture|
|Purchase Options||One Time Payment||One Time Payment||Yearly Software Subscription|
|VMware Compatible (VoIP and RoIP Only)|
|3rd Party Integration AP|
| Playback and Monitoring
|Access With Web Browser|
Record From Multiple Types of Lines and With HW From Different Vendors
|Edit Fields and Add Notes To Calls|
| Screen Capture Recording Available
|Tamper Proof Recordings|
| Search Recording By
|Recordings Shared Via Email|
|SQL Database Relational Support|
System capabilities limited only by Number of Available PCI Slots and CPU Performance.
| Automatic Notifications
| Recording Triggers
| Optional Adutante Server Software
| Desktop Assistant (Optional Utility to be Installed on Agents PC)
PC Screen Capture
|Technology Features For Compliance Recording|
Note: Optional software maintenance plan is available after first year