100% Avaya H.323 and Avaya Nortel UNIStim VoIP Compatible
UNIStim (or Unified Networks IP Stimulus) is a Telecommunications protocol developed by Nortel (now acquired by Avaya) for IP Phones. Alternatively, Avaya H.323 is an Avaya specific flavor of H323 Telecommunications protocol. Depending on your current Avaya solution, Versadial is capable of recording both protocols.
Versadial's call recorder can capture Avaya VoIP call details without SMDR or CTI integration. This added capability makes Versadial’s software 100% Avaya VoIP compatible and greatly reduces the time required to configure the Versadial Call Recorder for Avaya phone system.
Avaya H.323 and Avaya Nortel UNIStim Recording
For users utilizing Avaya H.323 or Nortel UNIStim on their Avaya phones, instead of SIP, or for Avaya systems that only support Avaya H.323 or Nortel UNIStim signaling, call details such as Caller ID, dialed number, extension, and direction can be captured directly from the signaling. There is no requirement for our Versadial Phone solution to connect to the Avaya PBX via SMDR or CTI to capture these details.
Not having to rely on SMDR or CTI simplifies configuration and reduces the likelihood of losing call details. Direct deciphering of the Avaya H.323 or Nortel UNIStim signaling has a higher likelihood of capturing and properly applying the call information.
For details about our software UI and features please see our VSLogger Unlimited Call Recording Solution page.