Adutante is a web based application that merges both call recording (VSLogger) and screen recording (Aduscreen DeskTop Assistant). Allowing managers and users to easily monitor and review call recordings and data entry.
The release of Adutante 1.2 brings a few new features:
- Automatic merge of screen capture and call recording audio
- Initial low cost server license to include 1 Screen capture channel, 10 WebCam channels and 10 online recorder channels
- Improved Quality Control module: Create your own grading Tests. Grade individual agent performance by evaluating call recordings
- Improved reports [br]
Adutante uses modules that allow for easy expansion and customization for your call recording needs. Visit our Adutante – call recording software page for more details.