Irvine, California – March 09, 2011 – Recording specialists Versadial Solutions announced the release of SIP trunk capabilities for its VS Logger call recording system. Call data can now be captured directly from the SIP trunk, including start/stop times, caller ID or dialed number and other details.
“We are seeing increased growth in the SIP trunk services market. Companies that utilize this new business communication technology are also looking for inexpensive solutions to their telecommunications needs,” said Oleg Melikhov, Senior Engineer at Versadial. “The capability of our VS Logger software to directly record SIP trunks enables us to better support and service our customers who appreciate the cost benefits of SIP combined with the flexible features and dependability of Versadial call recording solutions.”
The Versadial recording solutions are designed to help companies in a variety of industries, including public safety and 911 emergency response, financial services, contact centers, health care, legal services, and all types of small and medium sized businesses. Compatible with business communications system providers, including Avaya, Cisco, NEC, Alcatel, Nortel, Panasonic, Siemens, Mitel, ShoreTel and Toshiba. VS Logger and Adutante applications can help companies to improve risk mitigation, quality assurance, customer retention, dispute resolution, regulatory compliance requirements and other critical business concerns.