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VSLogger Software Release - Version 4.9.6

Version 4.9.6 release allows businesses to record computer screen activity and phone calls via microphone/speaker activity trigger. Irvine, California – March 22nd, 2021 – Versadial Solutions, an industry-leading call recording solution provider, has released VSLogger 4.9.6. The new release of the recording software provides the ability to record both the audio and screen activities of an agent’s workstation at any call center location without the complex integration of a corresponding proprietary phone system or cloud…

Last Updated on March 22, 2021

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VSLogger Software Release Brings Added Cisco and SIPREC Support (Version 4.9.5.0)

Irvine, California, May 1st, 2020 – Versadial Solutions, an industry-leading call recording solution provider, has released VSLogger 4.9.5.0. The new release of Recording Software provides: Added support for Cisco BIB encrypted traffic recording (SRTP/SIP TLS support)Added support for recording via SIPREC protocol. Some SBC (Session Border Controllers) supportEnhanced Avaya IP Office recording with improved SIP protocol supportVSLogger Filters email notification feature which allows recording notification emails, based on configured pattern matchImproved network VoIP traffic capture…

Last Updated on March 12, 2021

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VSLogger Recorder - Software Release (version 4.9.2)

SIPREC support is the highlight for 4.9.2! If you are familiar with Cisco BIB, and other active recording methods, SIPREC will sound very familiar. SIPREC allows for a more efficient manner to record your VoIP calls. Users can take advantage of utilizing SIPREC protocols supporting devices to record remote users and multi-office locations to a single recorder. SIPREC protocol based recording eliminates the need for Port Mirroring as well as special VPN configuration for multiple…

Last Updated on December 20, 2019

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VSLogger Recorder - New Release

Versadial Releases 4.9.1 VSlogger and Adutante This intermediate release focuses on the administrative backend to help improve configuration and optimization for large scale recording deployments. This release includes: VSLogger – User interface for VOX activity detection configurationAdutante – Combined user permissions viewPerformance optimization for systems with 100 or more channels These changes will improve the administrative side experience for configuration and setup, as well as ongoing maintenance. Although not as exciting as a front end…

Last Updated on February 4, 2021

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Versadial Solutions Releases VSLogger 4.8.7 Call Recording

Simplified Speech Analytics Licensing, Speech Analytics Post Processing Enhancement, and NEC VoIP Signaling (SIP Based) Support Simplified Speech Analytics Licensing We simplified the way speech analytics is licensed. Traditionally, SaaS providers license speech analytics based on hours uploaded to a third party provider. Instead, Versadial only requires a one-time flat fee to enable the speech analytics feature within the VSLogger software. Once enabled, you work with one of our third party partners to set up…

Last Updated on August 28, 2020

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Versadial call recorder integrates with active directory and releases new enhanced vault storage and encryption

Versadial Solutions released VSLogger 4.8.0 with enhanced encryption and tight integration with active directory.  Additionally, 4.8.0 brings an accurate visual representation of the recorded call with a visual audio wav. Irvine, California – February 16th, 2017 – Versadial Solutions, an industry leading call recording solution provider, has released VSLogger 4.8.0 with enhanced features. User management is the bane of every IT and data management administrator, keeping track of multiple applications, users, and log-in access is…

Last Updated on June 7, 2017

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Versadial Solutions Releases 4.7.3 Call Recording - visual audio wave, direct recorder access, Avaya and Panasonic signal capture

Versadial Solutions Releases Version 4.7.3 of their call recording solution. What comes with 4.7.3? Audio waveform graph in the player – Visually see active and quiet audio waves during playback Avaya H.323 signaling capture and decoding Panasonic MGCP signaling capture Direct access to VSLogger recorder user interface Sort active calls to the top of live monitoring (more…) Last Updated on December 28, 2020

Last Updated on December 28, 2020

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Versadial Solutions Launches an Interactive Visual Audio Timeline Interface For Call Recording

Versadial Solutions launches new interactive visual recording Timeline View for their call recording software. With the new VSLogger 4.7.2, an enhanced visual view allows managers to see a graphical representation of their agents call volume and activity for the day. Irvine, California – October 7th, 2016 – Versadial Solutions, an industry leading call recording solution provider, has released VSLogger 4.7.2 with enhanced features. (more…) Last Updated on October 10, 2016

Last Updated on October 10, 2016

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Versadial Solutions released version 4.7.1 of their call recording software. Improved screen capture process control and distributed recording replication service.

Irvine, California, August 1st, 2016 – Versadial Solutions, an industry leading call recording solution provider, has released VSLogger 4.7.1. The new release of Recording Software provides recording replication feature to enable extra redundancy and recordings distribution over multiple servers across the network. Each recording server can be configured to replicate recordings into another networked recorder and vice versa. (more…) Last Updated on March 12, 2021

Last Updated on March 12, 2021

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Versadial Solutions releases Adutante H5 1.6.3, bringing more flexibility to the agent and control to the manager.

Irvine, California, September 4th, 2015 – Versadial Solutions; an industry leading Call Recording Solution Provider has released Call Recording Software: AdutanteH5, version 1.6.3.  This new release provides agents to notify their current status and managers to quickly view their team’s performance. (more…) Last Updated on April 5, 2021

Last Updated on April 5, 2021