Call Recorder – How To: Monitor, Download, Search and Playback Live and Recorded Calls
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Call Recorder – How To: Monitor, Download, Search and Playback Live and Recorded Calls

Versadial call recorder allows managers to Monitor Live Calls, Download, Search and Playback Recorded Calls. How To Monitor a Live CallWhen you log into the Versadial System, immediately you see the extensions or trunks in your system and the associated channels. Associated Channel This is the Live Monitoring section. To Live Monitor a call, you may click on the channel button, as a manager with the proper permissions, to see the monitor control bar below.…

CALL RECORDER - HOW TO: Expand/Add a Phone Line To Your Recorder
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CALL RECORDER - HOW TO: Expand/Add a Phone Line To Your Recorder

As your company grows, you may want to start recording additional lines or individuals. The process for this depends on the currently recorded line types and licensing that you have. Do You Need Extra Licenses? If you are adding extra lines to record, your first step is to check if you have enough licenses. You do not need extra licenses to add extra recorded lines, but you have to have at least one channel license…

CALL RECORDER - HOW TO: Create Bookmarks, Silence or Extract Portion of a Call
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CALL RECORDER - HOW TO: Create Bookmarks, Silence or Extract Portion of a Call

Versadial call recorder allows  users to create bookmarks on  recordings. Utilizing  bookmarks allows to indicate important parts of the recorded call,  silence OR download a selected portion of the call. Bookmark Toolbar Types of Bookmarks Bookmarks can be public or private. Private Bookmarks: Only the logged-in user who created the bookmark can see it. Public Bookmarks: All users who have permission to listen to the call will see the public bookmark. Private and Public Bookmarks…