APCO 2013 Conference and Expo
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APCO 2013 Conference and Expo

Versadial Solutions will be attending the 79th annual APCO conference in Anaheim CA this August 19th and 20th. APCO is the largest organization of public safety communications professionals in the world. Their mission is to serve the public and its members in the public safety sector for communication, development, technical assistance, advocacy and outreach. The convention will have a lot of educational events to service the attendees as well as an exhibitor hall displaying a…

Versadial Solutions to Discuss LoggerNG911 at APCO 2013
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Versadial Solutions to Discuss LoggerNG911 at APCO 2013

Irvine, California, August 15th, 2013 – Versadial Solutions, a Call Recording Company, will be attending the 79th annual APCO conference in Anaheim CA.  The conference will be held August 18th through the 23rd and is geared toward public safety and security industries. New technologies and businesses that tailor their offerings to public safety will be in attendance in the exhibitor hall. The ways we currently handle our public safety and emergency call centers will be…

Distributed Call Recording Option Allows Enterprise Level Businesses to Reduce Internal Traffic and Storage Limitations
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Distributed Call Recording Option Allows Enterprise Level Businesses to Reduce Internal Traffic and Storage Limitations

Irvine, California, July 26th, 2013 – Versadial Solutions, a Call Recording Company, has added the option to utilize multiple call recorders on a business’s network to leverage storage capacity and reduce bandwidth. By enabling distributed recording on the recorder, large Enterprise businesses can easily scale their recording and monitoring solution over multiple locations on different networks, without impacting internal network bandwidth and storage limitations. Versadial’s Adutante Call Recording solution utilizes multiple VSLogger recording engines to…

Poor Customer Satisfaction Can Cripple Your Business, the High Cost of Low Customer Satisfaction
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Poor Customer Satisfaction Can Cripple Your Business, the High Cost of Low Customer Satisfaction

Irvine, California, July 16th, 2013 – How to improve the quality of your customer service with call recording software (white paper). If you don’t take care of your customer’s needs, you can be sure the competition will. Today, more than ever before, providing a great customer service experience can mean the difference between a company that posts record profits year after year, and one that struggles to survive. That’s because the growing influence of the…

Versadial Solutions Joins the Cisco Developer Network
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Versadial Solutions Joins the Cisco Developer Network

Versadial Solutions Joins the Cisco Developer Network as Registered Developer and Completes Cisco Interoperability Verification Testing  IRVINE, Calif.–(BUSINESS WIRE)–Versadial Corporation DBA Versadial Solutions announced that it has joined the Cisco Developer Network as a Registered Developer within the Unified Communications technology category. In addition, Versadial Solutions’s VSLogger, VERSION 4.1 has successfully completed interoperability testing with Cisco Unified Communications Manager, VERSION 8.6 and with Cisco Unified Communications Manager Express, VERSION 8.1. (more…)

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Highway Patrol Captures Voice Logging Savings with Versadial

A Southern-State Highway Patrol was faced with a problem all too common today. The cost of a maintenance contract on an outdated voice logger was not justified by the marginal quality of support the manufacture provided. The Patrol began looking for ways to improve their situation. After further investigation they learned that they could replace their old system with a new, more flexible Versadial voice logger for just about the cost of a couple years…