Interested in Free Call Recording Licenses? Testers Needed.
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Interested in Free Call Recording Licenses? Testers Needed.

Are you planning to record in the following environments: Session Board Controllers with SIPREC support: AudioCodes Mediant SBCE Avaya SBCE Cisco CUBE Genband SBC Oracle Communications SBC Sonus SBC Hosted PBX platforms supporting SIPREC interface: BroadworksMetaswitch CFS If the answer is yes, Versadial is offering free call recording licenses (up to 100 channels)* in exchange for the opportunity to test and fine-tune our call recording software in your environment. For each platform listed: First volunteer…

VERSADIAL SOLUTIONS NOW ABLE TO DETECT WHEN CUSTOMERS ARE LYING
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VERSADIAL SOLUTIONS NOW ABLE TO DETECT WHEN CUSTOMERS ARE LYING

Versadial Solutions call recording software now capable of detecting when a customer is lying by utilizing speech analytics. Irvine, California, April 1st, 2018 – Versadial Solutions, an industry leading call recording solution provider, has added a new feature that integrates with speech analytics technology. “The customer is always right” is a slogan popularized by Harry Selfridge, John Wanamaker, and Marshal Field. The saying and the meaning has controlled businesses across all industries and made many…

Yactraq Announces Speech Analytics Partnership with Versadial
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Yactraq Announces Speech Analytics Partnership with Versadial

Yactraq is pleased to announce that we are partnering with Versadial to provide key speech analytics capabilities to Versadial’s customers, adding a new dimension to Versadial’s suite of valuable call recording solutions. With over 18 years’ experience, Versadial delivers high quality and affordable call recording solutions to multiple industries, including VoIP, digital, analog, radio, screen capture, and more. Upon signing up for Yactraq’s speech analytics service, Versadial customers will have their recorded calls automatically uploaded…

VSLogger Honored With Two Prestigious Customer Support Software Awards
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VSLogger Honored With Two Prestigious Customer Support Software Awards

VSLogger’s team is proud to announce its first recognition by FinancesOnline.com awards, who distinguished us for quality and reliability of customer support and services/features we provide. Their review team evaluated VSLogger using their standardized scoring procedure, and concluded it met all of their high usability criteria needed to earn a place among the best performers. As a result, VSLogger is now the platform’s Rising Star for 2017, and the holder of a 2017 Great User Experience…

Versadial call recorder integrates with active directory and releases new enhanced vault storage and encryption
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Versadial call recorder integrates with active directory and releases new enhanced vault storage and encryption

Versadial Solutions released VSLogger 4.8.0 with enhanced encryption and tight integration with active directory.  Additionally, 4.8.0 brings an accurate visual representation of the recorded call with a visual audio wav. Irvine, California – February 16th, 2017 – Versadial Solutions, an industry leading call recording solution provider, has released VSLogger 4.8.0 with enhanced features. User management is the bane of every IT and data management administrator, keeping track of multiple applications, users, and log-in access is…

Versadial Solutions now compatible with Avaya H.323, Avaya Nortel UNIStim, and Panasonic MGCP voip phone solutions
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Versadial Solutions now compatible with Avaya H.323, Avaya Nortel UNIStim, and Panasonic MGCP voip phone solutions

Versadial Solutions call recording software now compatible with Avaya H.323, Avaya Nortel UNIStim VoIP, and Panasonic VoIP phone solutions. Irvine, California, January 31st, 2017 – Versadial Solutions, an industry leading call recording solution provider, has added support for Avaya H.323, Avaya Nortel UNIStim, and Panasonic MGCP signaling. Most VoIP recording solutions require integration with PBX CTI or SMDR to capture details such as caller ID, dialed number, extension, and direction of the call. With the…

Versadial Solutions Launches an Interactive Visual Audio Timeline Interface For Call Recording
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Versadial Solutions Launches an Interactive Visual Audio Timeline Interface For Call Recording

Versadial Solutions launches new interactive visual recording Timeline View for their call recording software. With the new VSLogger 4.7.2, an enhanced visual view allows managers to see a graphical representation of their agents call volume and activity for the day. Irvine, California – October 7th, 2016 – Versadial Solutions, an industry leading call recording solution provider, has released VSLogger 4.7.2 with enhanced features. (more…)

Versadial Solutions call recording software now fully compatible with ShoreTel VoIP phone solutions. The new feature adds ShoreTel MGCP signal capturing to VSLogger version 4.7.1. 
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Versadial Solutions call recording software now fully compatible with ShoreTel VoIP phone solutions. The new feature adds ShoreTel MGCP signal capturing to VSLogger version 4.7.1. 

Irvine, California, September 23rd, 2016 – Versadial Solutions, an industry leading call recording solution provider, has added ShoreTel MGCP signal capturing. The addition of ShoreTel MGCP allows VSLogger to capture ShoreTel VoIP call details without SMDR or CTI integration. This added capability makes Versadial’s software 100% ShoreTel VoIP compatible and greatly reduces the time required to configure the Versadial Call Recorder for ShoreTel phone system. (more…)

Versadial Solutions released version 4.7.1 of their call recording software. Improved screen capture process control and distributed recording replication service.
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Versadial Solutions released version 4.7.1 of their call recording software. Improved screen capture process control and distributed recording replication service.

Irvine, California, August 1st, 2016 – Versadial Solutions, an industry leading call recording solution provider, has released VSLogger 4.7.1. The new release of Recording Software provides recording replication feature to enable extra redundancy and recordings distribution over multiple servers across the network. Each recording server can be configured to replicate recordings into another networked recorder and vice versa. (more…)

Versadial Solutions released Call Recording Engine SDK for software developers to quickly integrate call recording into their custom software development packages.
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Versadial Solutions released Call Recording Engine SDK for software developers to quickly integrate call recording into their custom software development packages.

Irvine, California, April 20th, 2016 – Versadial Solutions, an industry leading call recording solution provider has released Call Recording Engine SDK. The Recording Engine SDK is based on VSLogger Unlimited Server call recording software with overhead of the standard user interface removed. SDK offers enterprise call recording features and functionality to end users who want to integrate a recording solution into their custom software, or for developers who want to implement call recording into their…