Category: Recording For Industries

Kim arrives home after a long winter’s day and experiences one of a homeowner’s greatest fears. A cold house and a furnace that isn’t working. In the basement nothing looks out of the ordinary except there’s no gas getting into the unit – and no heat coming out of it. She was behind on her gas bill but a phone call to the utility a couple days ago took care of that. So the $64,000…

Last Updated on January 30, 2019

In 2006, a landmark Supreme Court ruling opened the door to use certain 911 calls as evidence in court proceedings where the victim refuses to testify. The Sixth Amendment to the U.S. Constitution grants the accused the right to confront their accuser. Before this ruling, 911 calls would not be admitted into evidence when the caller refused, or could not be located, to testify because the accused could not cross-examine their accuser. The ruling declared…

Last Updated on January 31, 2019

It’s scary. What’s scary you ask? How about what could happen when a patient improperly follows a doctor’s medical advice? Or when a pharmacist fills a prescription incorrectly? Or when inaccurate patient information is passed from one hospital department to another? When these things happen people get hurt. When these things happen lives can be lost, families torn apart, and friendships turned to memories. It’s a fact of life in the healthcare industry. Mistakes are…

Last Updated on January 31, 2019

The legal profession has traditionally been an in-person type of business, or maybe that’s the way it’s been portrayed on TV. In reality, attorneys and legal staffers talk to clients on the phone frequently. These conversations are important for a variety of reasons, which we’ll cover below. First, let’s talk about the different types of phone conversations clients and counsel have regularly. Advice – Attorneys counsel their clients over the phone at times. Attorneys want…

Last Updated on January 31, 2019

We have been using VSLogger for a few years now. We have a few installations scattered across Quebec and never had any problems with the software and/or the hardware. Once installed, the software is easy to use and does exactly what it is suppose to do. I recommend the product without hesitation! — D. Monfette M.I.S. Ciment Québec Inc. Last Updated on January 11, 2021

Last Updated on January 11, 2021

For years, the idea of voice recording was essentially automatically reserved for only large customer service and tech support call centers. The question we should really ask is: Why? Why is it that only larger companies should be allowed to mitigate potential risk factors? Or monitor customer service and sales campaigns? Why only the big guys are allowed this enormous commercial advantage? The good news: Technology has evolved to the point that the costs associated…

Last Updated on September 21, 2020

The first use of telecommunication came in the form of smoke signals. People would communicate with each other by sending puffs of smoke floating into the air. With the many changes in technology, most of us now rely heavily on our phone systems. While technology has steadily improved and changed since the use of smoke signals, the essence of telecommunications remains the same. With businesses continuously starting, growing and shrinking, the need  for a reliable…

Last Updated on January 30, 2019