The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording (Part 4 of 4)
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The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording (Part 4 of 4)

[row][span4] <<< Part 3 Beginners Guide  – Post [/span4][span4] [/span4][/row] [hr] The following is an excerpt from Versadial’s Beginners Guide to Growing Sales and Customer Loyalty: 4) PRACTICAL TRAINING EXERCISES The personality types just discussed are incredibly powerful. And, as you can probably tell, they’re simple to identify. By simply noticing the tonality of the caller, you can immediately place them in one of the four personality types. You can then match them, and press forward with…

The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording (Part 3 of 4)
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The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording (Part 3 of 4)

[row][span4] <<< Part 2 Beginners Guide  – Post [/span4][span4] Part 4 Beginners Guide  – Post >>>  [/span4][/row] [hr] The following is an excerpt from Versadial’s Beginners Guide to Growing Sales and Customer Loyalty: 3) THE KEY TO INCREASED SALES AND LONG-TERM CUSTOMER LOYALTY By now, most people are aware of what they get when they call a sales or support team. They know the vocal tone they’ll be greeted with. They know the impersonal service that will…

The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording (Part 2 of 4)
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The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording (Part 2 of 4)

[row][span4] <<< Part 1 Beginners Guide  – Post [/span4][span4] Part 3 Beginners Guide  – Post >>>[/span4][/row] [hr] The following is an excerpt from Versadial’s Beginners Guide to Growing Sales and Customer Loyalty: 2) THE ANATOMY OF A SALES OR SUPPORT CALL To get the absolute most out of call recording, you need to know what to look for. You need to be able to identify when things go wrong, or when they go right. You need to…

The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording (Part 1 of 4)
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The Beginners Guide to Growing Sales and Customer Loyalty with Call Recording (Part 1 of 4)

[row][span4]  [/span4][span4] Part 2 Beginners Guide – Post >>> [/span4][/row] [hr] The following is an excerpt from Versadial’s Beginners Guide to Growing Sales and Customer Loyalty: WHY CALL RECORDING? In the early 20th century, a profound change began to sweep over western society. It’s no secret that as human beings, we’re armed with abilities that go above and beyond what other animals on Earth possess. Our greatest asset is our ability to step back from a…

How to Use Call Recording to Create Customers For Life
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How to Use Call Recording to Create Customers For Life

Sometimes, it feels like we live in a world that just doesn’t care. And sometimes that’s true. Millions of people are working jobs that they don’t enjoy. They’re working to put food on the table and pay their bills. They do their job because they have to, not because they want to. We interact with people working these jobs almost every single day. Whether we’re ordering food from somewhere, or calling up customer service, we’re…

Use The “10X Rule” To Take Your Sales To The Next Level
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Use The “10X Rule” To Take Your Sales To The Next Level

Sales are the core to business – you don’t need us to tell you that. The key to driving sales, is a motivated and hungry sales team. Unfortunately, having the perfect sales team is often easier said than done. Sales can be difficult, and salespeople are humans. It’s important to use the correct tools to motivate your team, so they’re constantly looking to reach new goals, and earn more for themselves and your company. One…

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Is “Educational Selling” Spoiling Your Close Rate?

For more than a decade, professional sales trainer David H. Sandler, creator of the Sandler Sales System and the Sandler Sales Institute, has been warning sales people not to fall into the “free consultant” trap. He warns that if you don’t control the interaction and close the deal, you could end up educating your prospect, only to have a competitor come behind you can close the deal. But has the information age changed all this?…

The Number that Can Increase Your Sales By 33%
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The Number that Can Increase Your Sales By 33%

Close more deals. That’s the goal of most sales people, sales managers and sales driven organizations. But what if it’s the wrong goal? What if setting a minimum sales quota was hurting your success? What if there was another number that was much more important, and more profitable, than total sales? There is, and it’s so simple that once you know it, you can quickly increase your sales by 33%, and your profits by much…

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One Common Sales Management Error

When accountants look at balance sheets, they don’t look at the cost of lost opportunity. They simply looked at the money that came in the door and went right back out. But there’s ONE error that could cost your company thousands of dollars over the next 30 days…and most sales managers don’t even know that their reps are making it… The Hidden Menace That’s Sabotaging Your Sales: Missed Opportunities Opportunity likes speed. It likes people…

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Is “Go for No” The Secret to Closing More Sales?

Several years ago, Richard Fenton and Andrea Waltz wrote a book and produced a video called “Go for No.” The basic premise of the book was that you should make it a goal to hear no and to meet with resistance and rejection, as opposed to making it a goal to succeed and hear your prospect say “Yes.” This sounds counter-intuitive. But in the words of Earl Nightengale, sometimes the smartest thing you can do…