Business managers typically face several decisions when designing telecommunications systems. One of the most common is to decide between two types of Private Branch Exchanges (PBX) technologies, on-premise or hosted. Both technologies have advantages and disadvantages over the other. This article will examine both on-premise and hosted PBXs, determine which technology is best and describe how to record calls on both systems. What is a PBX? A PBX is a telephone switching system for a…
Last Updated on October 13, 2022