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How to Record Cisco Calls

Cisco is one of the most popular unified communications platforms in the world. Many companies have deployed Cisco CUCM or CME and discovered the benefits of these systems. Cisco Call Manager enables companies to collaborate from any location via voice, video and data. Cisco also offers special technology, such as their Built-In-Bridge (BIB) feature, which facilitates call recording in Cisco powered contact centers. How does a business take advantage of these features to record calls…

Last Updated on April 12, 2022