MiFID II and GDPR regulations affecting the European Union
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MiFID II and GDPR regulations affecting the European Union

Markets in Financial Instruments Directive (MiFID II) and the General Data Protection Regulation (GDPR) laws being enforced within the European Union (EU) is making headlines and will be taking effect January 2018 and May 2018 respectively. The laws target personal and sensitive information, and they look to expand their scope and effect to businesses within the EU. If you record your calls or intend to record your calls for your business, here are a few…