Versadial Calls Attention to Customer Service as a Key to Business Growth
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Versadial Calls Attention to Customer Service as a Key to Business Growth

Customer Service Remains The Key To Business Growth Or Shrinkage Five years ago we posted about the importance of maintaining and training good customer relation agents, and in turn, maintaining customer satisfaction. With competition continuously growing, the importance of providing great customer relations is a key factor in creating loyalty as well as increasing word of mouth marketing. Not much has changed over the last 5 years. The trend and the numbers continue to emphasize…