Employee Surveillance - You Could Be Losing More Profits Than You Think
in ,

Employee Surveillance - You Could Be Losing More Profits Than You Think

In his book “Ruthless Management of Profits and People,” Dan Kennedy made one of the best cases ever for “employee surveillance.” He brought out dozens of case studies about employees who were costing their employers millions of dollars as a result of behaviors which could be easily corrected using employee surveillance technology. If you take incoming phone calls from prospects OR if you run an outbound call center, you might be interested in what Dan…