Distributed Call Recording Option Allows Enterprise Level Businesses to Reduce Internal Traffic and Storage Limitations
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Distributed Call Recording Option Allows Enterprise Level Businesses to Reduce Internal Traffic and Storage Limitations

Irvine, California, July 26th, 2013 – Versadial Solutions, a Call Recording Company, has added the option to utilize multiple call recorders on a business’s network to leverage storage capacity and reduce bandwidth. By enabling distributed recording on the recorder, large Enterprise businesses can easily scale their recording and monitoring solution over multiple locations on different networks, without impacting internal network bandwidth and storage limitations. Versadial’s Adutante Call Recording solution utilizes multiple VSLogger recording engines to…

Voice Recording Not Just for Call Centers Anymore
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Voice Recording Not Just for Call Centers Anymore

For years, the idea of voice recording was essentially automatically reserved for only large customer service and tech support call centers. The question we should really ask is: Why? Why is it that only larger companies should be allowed to mitigate potential risk factors? Or monitor customer service and sales campaigns? Why only the big guys are allowed this enormous commercial advantage? The good news: Technology has evolved to the point that the costs associated…