Call Recording Software features: Quality Control
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Call Recording Software features: Quality Control

There are various useful features found in call recording software. One feature that will greatly benefit your business as a whole is the Quality Control feature. The quality control feature found in our call recording software is easy to use but the effect on your business will be profound. The grading feature works as so: the manager will select an agent they wish to grade, and then pick a time period to grade (the options…