Call  Recording Software features: Notes
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Call Recording Software features: Notes

There are various useful features found in call recording software. One extremely useful tool found in recording software is the ability to make notes on calls. This feature is fairly simple, but it can pay dividends to your business. The notes feature works as so: when playing back a call, a manager can add a note about that specific call. For example, if a sale occurs in a call, the manager can add “sale” to…