Call Recording Software

CALL RECORDING SOFTWARE

Record Your Business Telephones – Know The Voice of Your Customer 
Compatible with VoIP, PRI, T1, Analog, Digital, Radio (RoIP), Hosted Providers*, and SIP Trunks

Call Recording

Versadial VSLogger Call Recording . . .

Speech Analytics

Calls systematically reviewed . . .

PC Screen Capture

Capture employee screen activity . . .

Quality Control & Evaluation

Robust quality management . . .

Reports

In-depth reporting tools . . .

Workforce Management

Employee management dashboard . . .

Recording Made Simple

A First-Class Call Recording Solution

Established since 1994 and providing call recording around the globe

8,113

Satisfied Customers

51

Different Countries

25

Years of Experience

Why Call Recording:

Not just for call centers – call recording can be used in a variety of industries and uses. Test drive our software and learn how easy it is to improve customer satisfaction, train your employees, and reduce your overall liability.

manage-your-risk-liability

Reduce your corporate and personal liability

Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.

Increase customer and employee satisfaction

Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.

Increase employee performance levels with call recording

Easily train and run performance reviews

Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.

Reduce costly errors and misunderstandings

Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.

RECENT TESTIMONIAL

The lastest updates are very user friendly. Customer support is always very helpful. We are very happy we chose Versa dial. I would suggest them to any one for recording services.

Douglas Mantell – IT Systems Administrator Guaranty RV

Latest News

  • Top 10 Call Recording Software Options
    Enterprise Management 360 recognized an important need for call recording and how it plays in the call center world. Recording calls between agents and customers allows call centers to utilize these calls for training and improve customer service. Enterprise Management 360 compiled a list of the top 10 call recording software providers. There are numerous …
  • Call Recording Laws – Friend, Foe, or a Draconian Law
    Call Recording Laws – Friend, Foe, or a Draconian Law Recording calls is one of the many pieces that help these businesses achieve and meet customer demands. However, despite this tool being an important piece in the overall business cogwheel, customers and privacy laws are in a constant battle against it. This paper will address …
  • VSLogger Recorder – Software Release (version 4.9.2)
    SIPREC support is the highlight for 4.9.2! If you are familiar with Cisco BIB, and other active recording methods, SIPREC will sound very familiar. SIPREC allows for a more efficient manner to record your VoIP calls. Users can take advantage of utilizing SIPREC protocols supporting devices to record remote users and multi-office locations to a …

* Hosted Providers: Versadial can record most hosted providers as long as the provider does not encrypt their calls in a proprietary format.