Call Recording Software

CALL RECORDING SOFTWARE

Record Your Business Telephones – Know The Voice of Your Customer 
Compatible with VoIP, PRI, T1, Analog, Digital, Radio (RoIP), Hosted Providers*, and SIP Trunks

Call Recording

Versadial VSLogger Call Recording . . .

Speech Analytics

Calls systematically reviewed . . .

PC Screen Capture

Capture employee screen activity . . .

Quality Control & Evaluation

Robust quality management . . .

Reports

In-depth reporting tools . . .

Workforce Management

Employee management dashboard . . .

Recording Made Simple

A First-Class Call Recording Solution

Established since 1994 and providing call recording around the globe

8,113

Satisfied Customers

51

Different Countries

25

Years of Experience

Why Call Recording:

Not just for call centers – call recording can be used in a variety of industries and uses. Test drive our software and learn how easy it is to improve customer satisfaction, train your employees, and reduce your overall liability.

manage-your-risk-liability

Reduce your corporate and personal liability

Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.

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Increase customer and employee satisfaction

Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.

Increase employee performance levels with call recording

Easily train and run performance reviews

Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.

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Reduce costly errors and misunderstandings

Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.

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RECENT TESTIMONIAL

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The lastest updates are very user friendly. Customer support is always very helpful. We are very happy we chose Versa dial. I would suggest them to any one for recording services.

Douglas Mantell – IT Systems Administrator Guaranty RV

Latest News

  • Call Recorder – How To: Monitor, Download, Search and Playback Live and Recorded Calls
    Versadial call recorder allows managers to Monitor Live Calls, Download, Search and Playback Recorded Calls. How To Monitor a Live CallWhen you log into the Versadial System, immediately you see the extensions or trunks in your system and the associated channels. This is the Live Monitoring section. To Live Monitor a call, you may click …
  • VSLogger Software Release Brings Added Cisco and SIPREC Support (Version 4.9.5.0)
    Irvine, California, May 1st, 2020 – Versadial Solutions, an industry-leading call recording solution provider, has released VSLogger 4.9.5.0. The new release of Recording Software provides: Added support for Cisco BIB encrypted traffic recording (SRTP/SIP TLS support) Added support for recording via SIPREC protocol. Some SBC (Session Border Controllers) support Enhanced Avaya IP Office recording with …
  • CALL RECORDER – HOW TO: Expand/Add a Phone Line To Your Recorder
    As your company grows, you may want to start recording additional lines or individuals. The process for this depends on the currently recorded line types and licensing that you have. Do You Need Extra Licenses? If you are adding extra lines to record, your first step is to check if you have enough licenses. You …

* Hosted Providers: Versadial can record most hosted providers as long as the provider does not encrypt their calls in a proprietary format.