Call Recording Software

CALL RECORDING software

Record VoIP, PRI, T1, Analog, Digital, Radio (RoIP), and SIP Trunks

Call Recording

Versadial VSLogger Call Recording . . .

Speech Analytics

Calls systematically reviewed . . .

PC screen capture

Capture employee screen activity . . .

Quality Control & Evaluation

Robust quality management . . .

reports

In-depth reporting tools . . .

workforce management

Employee management dashboard . . .

recording made simple

a First-Class call recording solution

Established since 1994 and providing call recording around the globe

Trusted Customers
different countries
Years of Experience
1
Solution

Benefits of a call recorder

manage-your-risk-liability

Reduce your corporate and personal liability

Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.

Increase customer and employee satisfaction

Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.

Increase employee performance levels with call recording

Easily train and run performance reviews

Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.

Reduce costly errors and misunderstandings

Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.

successful cases

We have been using the Versadial recording solution for years. They have never failed to provide anything but the best customer service! They continue to update their software, improving the user experience and keeping it stable. We could not be…

Bette Piacente Executive Vice President PRco, Inc.

We’ve been using Versadial products to record our telephone lines for 15 years and are extremely satisfied with the recording devices, quality, playback interface and, above all else, the level of customer service they provide. A great company and a…

Tina Ivany Systems and Network Engineer Ontario Pork

The support team at VersaDial makes the system easy to use, support, and benefits the university. The recording system has been a key component used to improve our efficiency and effectiveness of the user support provided by our team. It…

Ronnie Creel Sr. Director Troy University

 Customer service as well as technical support have been perfect on all instances. I have had a great experience every time I have contacted for support where the result have always been a success. It is an important part of…

Matt Tavakolian Storage/server admin Fulton County Government