CALL RECORDING software
Trusted by over 18,000 customers world-wide and over 24 years of experience
Record VoIP, PRI, T1, Analog, Digital, Radio (RoIP), Hosted Providers*, and SIP Trunks
recording made simple
a First-Class call recording solution
Established since 1994 and providing call recording around the globe
Benefits of a call recorder
Not just for call centers – call recording can be used in a variety of industries and uses. Test drive our software and learn how easy it is to improve customer satisfaction, train your employees, and reduce your overall liability.
Reduce your corporate and personal liability
Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.
Increase customer and employee satisfaction
Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.
Easily train and run performance reviews
Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.
Reduce costly errors and misunderstandings
Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.
Quality control, customer service, and accountability have reached a new level in the office.
We’ve been using Versadial products to record our telephone lines for 15 years and are extremely satisfied with the recording devices, quality, playback interface and, above all else, the level of customer service they provide. A great company and a…
The support team at VersaDial makes the system easy to use, support, and benefits the university. The recording system has been a key component used to improve our efficiency and effectiveness of the user support provided by our team. It…
We have been using the Versadial recording solution for years. They have never failed to provide anything but the best customer service! They continue to update their software, improving the user experience and keeping it stable. We could not be…
Jefferson Telecom has worked with Versadial Solutions for the past year and we continue to be impressed with their customer service staff and the product itself. Great people to work with!
* Hosted Providers: Versadial can record most hosted providers as long as the provider does not encrypt their calls in a proprietary format.