Versadial VSLogger Call Recording . . .
Calls systematically reviewed . . .
Capture employee screen activity . . .
Recording Made Simple
A First-Class Call Recording Solution
Established since 1994 and providing call recording around the globe
Years of Experience
Why Call Recording:
Not just for call centers – call recording can be used in a variety of industries and uses. Test drive our software and learn how easy it is to improve customer satisfaction, train your employees, and reduce your overall liability.
Reduce your corporate and personal liability
Every business faces the possibility of a lawsuit. Versadial’s call monitoring software is used primarily to provide liability protection that is easy to use and within the budget of any business.
Increase customer and employee satisfaction
Staff who deal with customers over the phone can be easily trained by using more targeted and relevant real life call situations with a call recorder.
Easily train and run performance reviews
Supervisors can schedule performance reviews as often as they like, then listen to a set of calls for each employee and quickly grade them based upon their own custom tests.
Reduce costly errors and misunderstandings
Our call recording software automatically captures all call data, no important details are lost or forgotten. Employees can easily check their own work, freeing up supervisors for more demanding tasks.
The lastest updates are very user friendly. Customer support is always very helpful. We are very happy we chose Versa dial. I would suggest them to any one for recording services.Douglas Mantell – IT Systems Administrator Guaranty RV
- How to Record Calls.A significant portion of sales and customer experience is conducted over the phone for many businesses. These companies are quickly discovering the importance of call recording and the benefits it delivers to the business. Recording calls provides valuable insights on employee interaction with customers. The conversations may be analyzed and management may determine the best …
- How to build a Call Recorder (with a Versadial Kit)Businesses looking for ways to improve the performance of their sales and customer service teams often turn to call recording software to provide coaching and training. These companies understand the power behind effective usage of recorded calls as a mechanism to monitor and make actionable data driven decisions. When these companies decide to take their …
- 10 reasons why your school needs call recording.Every good school understands the importance of maintaining an open and honest relationship with parents while maintaining focus on what is best for their students. A positive relationship between parents and teachers is essential to the student’s educational development and growth. A telephone conversation is a good alternative for parents who lack the time to …
* Hosted Providers: Versadial can record most hosted providers as long as the provider does not encrypt their calls in a proprietary format.