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VSLogger Call Recording Software

Easy to integrate, maintain and scale.

VS Logger Call Recording Software

VSLogger is a core part of all our call recording kits and systems.

Versadial VSLogger is a call recording software package which supports call recording boards from several major manufacturers and allows to record audio with corresponding call details from analog, proprietary digital PBX, T1/E1, ISDN, and VoIP lines.

Software users can access recordings remotely via network connection, or over the phone. Configurable user permissions allow administrators to control access to the recordings.

3rd party Integration
  • Trigger and access recordings with an API

Remote access
  • Scalable password protection for remote access.
  • Access recordings via LAN, PDA, phone, or the web.
  • Unlimited seat licenses at no extra charge.

Email call recordings
  • Recordings can be easily converted to WAVE file format and shared via email.

Exportable reports (view demo)
  • Generate one of 9 preset reports in a single click.
  • Create and save custom reports, graphs and charts.

Quality control tests (view demo)
  • Create custom quality control tests or use one of 4 presets.
  • Grade calls while listening to them.
  • QC tests reports can be used for employee reviews.
Simultaneous Recording
  • Record up to 256 lines/channels per recording server
  • Control recording (start or stop) via one of 12 triggering actions.
  • Record any combination of analog, digital extensions, T1/E1, ISDN or VoIP lines.

Live monitoring (view demo)
  • Listen to live calls with one click.
  • Quickly rewind live calls with instant replay button.
  • Add text notes / tags or grades to a live call.

Auto archiving
  • Automatically back up to DVD, or Network drives.
  • Choice of 3 compression rates from 6MB/hr to 29MB/hr.
  • Remotely monitor disk usage and set reminder alarms.
  • CRC watermarks make recordings tamper proof.

Powerful search filters (view demo)
  • Search and sort recordings by 12 different criteria.
  • Example criteria: agent, caller ID, dialed numbers, note, etc.
Recording Compression
Codec Rate 320GB HD 500GB HD 1TB HD
ULAW 28 MB/hour 11,034 Hours 17,241 Hours 34,482 Hours
ADPCM 14 MB/hour 22,068 Hours 34,482 Hours 68,964 Hours
GSM 6 MB/hour 53,120 Hours 83,353 Hours 166,706 Hours

Recording Boards
Analog Board Digital Board T1 and E1 Board VoIP Board
Channel capacity per board 4, 8, 16, and 24 8, 16, and 24 1 and 2 trunks 240
Max channels per system 240 240 T1=240 & E1=256 240
Connectors RJ-21X (amphenol) RJ-21X (amphenol) RJ45 Network adapters
Dimensions (Inches) 7L x 4.3H (half-size)
13.4L x 4.3H (full-size) 		7L x 4.3H (half-size)
13.4L x 4.3H (full-size) 		7L x 4.3H (half-size)
13.4L x 4.3H (full-size) 		7L x 4.3H
Storage Temperature -20C to +85C -20C to +85C -20C to +85C 0C to +70C
Tap Type Parallel Parallel & serial Parallel Span port
Max Tap Length (Feet) 500 30 to 100 T1=98 & E1=52 N/A
Encoding U-law or A-law U-law or A-law U-law or A-law G.711 & G.729A
Operating System (32-bit) 2K, XP, Server, Vista 2K, XP, Server, Vista 2K, XP, Server, Vista 2K, XP, Server, Vista
Audio Compression (MB/Hour) 6, 14.5, and 29 6, 14.5, and 29 6, 14.5, and 29 6, 14.5, and 29
Storage Temperature -20C to +85C -20C to +85C -20C to +85C 0C to +70C
Specifications (pdf)
VoIP checklist (pdf)
Integration with Cisco (pdf)
VoIP recording servers (pdf)
Screen shots (pdf)
   The monitoring screen in VS Logger telephone recording software    The search and playback screen in VS Logger telephone recording software    The reports screen in VS Logger telephone recording software    The mixed playback screen in VS Logger telephone recording software

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