Use your phone recorder from any PC
VS Logger is bundled with all our call recording kits and systems.
VS Logger call recording software allows you to record unlimited analog, digital, T1/E1, ISDN or VoIP lines. Access your recordings from any PC on your network, over the Internet, in a web browser, wirelessly via PDA, or over the phone.
Install VS Logger on as many computers as you'd like, at no extra charge!
Empower anyone in your organization with as many or as few permissions as you would like. VS Logger is the choice for voice recording software.
(New! To see our VSLogger Basic version Click here)
How companies use VS Logger
Telephone recording software that pays for itself.
- Resolve disputes and protect yourself from lawsuits.
- Reduce data entry errors and customer misunderstandings.
- Detect and deter security breaches or inappropriate calls.
- Coach and motivate employees using example recordings.
- Learn which sales offers and techniques work best.
Record, share, and improve
Easy to learn and easy to use.
VS Logger call recording software is easy to use with many powerful features built in. In order to help you reduce liability and errors VSLogger has "Record" features. In order to improve call quality VSLogger has "Share" features, which give management the data it needs along with its "Improve" features. VS Logger has language support for Arabic, English, French, German, Portuguese, Russian, and Spanish.
Minimum PC requirements to install VS Logger:
- Windows 2000, XP Pro, Server, 2003
- 1.5 GHz Pentium with 512 Mb RAM
- A dedicated hard drive partition OR
- A second hard drive for recordings: 170 channel/hours of recordings use 1Gig of storage
- An available PCI slot
- Compare complete systems with VS Logger preinstalled
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- Listen to live calls with one click.
- Quickly rewind live calls with instant replay button.
- Add text notes, grades, or tags to a live call.
Recording automation
- Start and stop recording via one of 12 triggering actions.
- Record all or particular lines at the trunk or extension.
- Record unlimited analog, digital extensions, T1/E1, or VoIP lines.
Auto archiving
- Automatically back up to DVD, or Network drives.
- Choice of 3 compression rates from 6MB/hr to 29MB/hr.
- Remotely monitor disk usage and set reminder alarms.
- Search and sort recordings by 12 different criteria.
- Example criteria: agent, caller ID, dialed numbers, note, etc.
- Calendars make searching a date range easy.
Email call recordings in a click
- WAV file recordings can be easily shared via email.
- CRC watermarks files making recordings tamper proof.
Integrate with databases
- Trigger recordings with an API
- Pass data from VS Logger to a MYSQL database.
Remote access
- Scalable password protection for remote access.
- Access recordings via LAN, PDA, phone, or the web.
- Unlimited seat licenses at no extra charge.
Custom notes
- Attach custom text notes to any recording.
- Attach account or P.O. numbers for quick access.
- Generate one of 9 preset reports in a single click.
- Create and save custom reports, graphs and charts.
- Run reports on all or only particular sets of lines.
- Create custom quality control tests or use one of 4 presets.
- Grade calls while listening to them.
- QC tests reports can be used for employee reviews.
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