How to attach a phone recording device at the phone handset
If recording at the trunk or extension do not work with your setup then another option is to attach your phone recording device at the phone handset itself. In this scenario an adapter connects the phone handset to a cable leading back to the phone recording device. Because of the need for this extra wiring, extension or trunk line recording are usually preferable.
Pros
- All PBX and phone types are supported by connecting the phone recording device to the handset.
- You can select which extensions to record and which not to record.
- The phone recording device sorts recordings into folders by the handset they came from.
Cons
- Installation times tend to be longer because of the need to run cable from the phone recording device to each handset.
- The phone adapters and extra cable add extra cost.
- Caller ID and dialed number information are not captured in the recording.
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