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How a Digital Phone Recorder cuts your costs

Call recording quickly pays for itself

1. Reduce liability costs: By recording your calls you have the proof you need to avoid as well as win lawsuits. Each recording has built in CRC security measures that make tampering detectable.
2. Reduce error costs: Your recordings can help you detect and correct employee errors during a call. Reducing errors in orders and support will save you on shipping, processing. The most important benefit is increased customer satisfaction, which in turn increases future sales.
3. Increase customer lifetime value: Use recordings to easily train your employees with examples of good and bad calls. This helps improve customer satisfaction and thereby the amount and number of sales over the total life of that customer.
4. Reduce security losses: Deter and detect security breaches and fraud otherwise possible over your company phone lines. Protect confidential company information and the costs incurred if it leaks.
5. Increase sales efficiency: By giving your sales supervisors easy access to sales recordings you give them the means to analyze which call efforts are working and which are not, and more importantly, you help them learn why certain approaches work. This will allow them to modify scripts that are not working and share tactics that did result in a sale with other sales reps. This will in turn increase sales.
A Versadial phone recording solution not only increases your bottom line but is also the most cost effective phone recording solution available. This is how we beat the competition on price:

No hidden charges or reoccurring fees:

  • You pay for it once and you own it.
  • No expensive training necessary.
  • Coach and motivate employees using example recordings.
  • No per seat licensing costs to use the remote client on multiple PCs

Low TCO (Total cost of ownership)

  • Our costs are lower than most competitors to begin with.
  • Our solutions scale easily and affordably. Start with an inexpensive Kit that you can install in your existing PC and add Kit cards as you need them to quickly increase capacity. Turnkey systems likewise are easily and affordably expandable.
  • Our systems can be supported by any industry standard computer or telecom technician.
  • Store archived recordings on inexpensive DVDs or CDs.